About us:
Over 29 years of combined experience in private practice setting, our professional consultants are well-versed in credentialing, revenue cycle management, operations, and service quality.
We support independent and new practices to serve their communities in the strife to improve access and affordability to healthcare in small, underserved, and rural areas all throughout America.
Welcome to Complete Practice Solutions, where healthcare administration excellence meets financial success. We specialize in providing comprehensive healthcare consulting services, with a keen focus on optimizing revenue cycle, practice management, and credentialing processes. We recognize the challenges that medical practices face in navigating the complex landscape of billing, reimbursement, credentialing, customer service, and practice management. Our mission is to empower healthcare providers and practice owners to achieve operational efficiency, and financial prosperity in the strife to serve the healthcare needs of the communities and close the gap of healthcare access and affordability.
Area of Practice Expertise
01
Practice Management
From SOPs to scheduling, and recruitment, we offer innovative solutions for your day-to-day operations.
02
Billing/Billing Audit
Claims’ reviews and billing support, our expert team will drive your optimum reimbursement from the insurance companies.
03
Credentialing
We work with you to understand what payor may be right for you based on reimbursement rates for the services you offer. And then we get you credentialed with them.
04
Revenue Cycle Management
Our experts can create SOPs for your billing department to cover anything with patient financials, claims, collections, refunds, eligibility, benefits, pre-certifications, and more.
05
Practice Assessment
Find out the opportunities and strengths of your practice and let us help you elaborate and grow based on those while mitigating risk, and overcome challenges.
06
Service Quality
We can help you connect with your patients and find out what is the voice of the customer telling your practice, and how you can build on that feedback. We use surveys, and other measures to connect.
Our Amazing Team
A team you can trust to answer your questions and be there every step of the way to build, reorganize, expand, or improve your practice operations, and more! Yours in practice excellence:
Chief Operation Officer and Professional Healthcare Consultant
Zlatka Rankine
Specializes in existing, scaling, and startup operations, practice assessment, process improvement, waste reduction, revenue cycle management, and service quality.
Chief Executive Officer and Professional Healthcare Consultant
Ina D’Souza
Specializes in credentialing, full revenue cycle, and billing audits, quality assurance, and practice management.